Consultancy
Find the bottleneck. Fix it.
We fix operational bottlenecks for UK businesses. Sometimes that's an AI agent. Sometimes it's a website. Sometimes it's a workforce review. We'll tell you which one you actually need.
// START HERE
Start with a Diagnostic.
One business, one bottleneck, one written read on the first move worth making. Delivered as a document — no forced workshop, no multi-month strategy engagement. From £1,500.
If internal alignment matters and you want the team in the room, the Diagnostic Workshop runs the same work live across a half-day and lands the same written output. From £3,000.
For deeper reviews across the whole business — data, people, stakeholders — the Business Ops Audit is the next step up. From £5,000.
Start with the problem. Not the tool.
Everyone's buying AI tools. Most aren't getting results. The technology is rarely the problem — the process it sits on top of is.
"If you automate an inefficient process, you just magnify the inefficiency."
That's why we don't start with AI. We start with your current state — how your business actually runs, where the bottlenecks are, what's manual that shouldn't be. Then we design the system. AI is a tool that supports the overall delivery. Sometimes it's the right tool. Sometimes a well-designed workflow does the job better. Sometimes the answer is fewer handoffs or a different team shape.
We'll tell you which one you need. And we'll tell you if you don't need us at all.
AI agents
We build autonomous AI agents — systems that research, draft, triage, monitor, and execute tasks without constant human input.
Not chatbots. Not wrappers. Agents with memory, structure, and earned autonomy. Systems that understand context, make decisions within boundaries, and run real operations daily.
We run our own ops on an agent called Archie, and we build custom agents for clients on the framework that fits the job — sometimes OpenClaw, sometimes NemoClaw, sometimes NanoClaw, sometimes something else entirely. Framework is a delivery choice, not a product pitch.
Sectors we've built for: Facilities management, window cleaning & field services, events, software providers.
// Agent capabilities
- Autonomous research & synthesis
- Email triage & response drafting
- Client brief generation
- App & workflow design
- Policy review & compliance
- Multi-provider orchestration
- Sub-agent team management
- Heartbeat monitoring & cron jobs
// Not included
- Chatbot wrappers
- Single-provider lock-in
- Demos that don't work in production
Automation & workflow systems
Connect your tools, eliminate manual processes, build systems that close the loop from first contact to final payment.
CRM automation, email workflows, data pipelines, reporting systems, payment management, client scheduling. If a human is doing the same task more than twice, we can build a system to handle it.
Field Services — 350+ clients
Built the full operational loop: new client acquisition, automated reminders on contact, payment system management, workload scheduling across crews, and closing the loop on getting paid. Front-end through to back-office.
Read the Smart Water case studyEvents Business
Building bespoke software for event operations. Establishing new client base through automated marketing. End-to-end from client acquisition through to delivery management.
Websites. Workforce review. SEO.
Because sometimes the answer isn't an agent.
Website builds — practitioner-built, fast, editable, owned. When what you need is a proper front door, not another SaaS subscription. For UK tradespeople we run this separately as Straight Sites — different buyer, productised.
Workforce review — sometimes the bottleneck is the shape of the team. Fewer handoffs, better roles, clearer accountability. We'll say so when that's what matters.
SEO + visibility — schema, structured data, the boring plumbing that makes the site show up. Built for durability, not spikes.
How we work
We understand your business.
A brief understanding of what you actually do and a conversation with you and your business around what is slowing you down and where you think AI might help you.
We tell you what's actually worth doing.
A full comprehensive diagnostic and/or working session where you get a clear output of recommendations and ideas you can either look to implement yourself, or move to the next stage and work with us to do it.
We build it.
Deliver the outputs from the diagnostic and help you implement AI systems, automation systems, websites, or workforce changes. We can do one of them or all of them — whatever you agree to.
We stay involved if the work earns it.
Retained advisory to help you support and maintain your systems, and implement changes efficiently, effectively, and appropriately.
Pricing
Five tiers. All priced "from" — the floor is a small-business scope; final fee set on a short scoping call.
- Diagnostic — from £1,500 · written, async
- Diagnostic Workshop — from £3,000 · live half-day + written
- Business Ops Audit — from £5,000 · data, people, stakeholders
- Pilot Build — from £8,000 · one working system, shipped
- Retained Advisory — from £2,000/month
Tell us where the admin drag lives.
We'll tell you honestly whether it's an AI job, a workflow job, a website job, or nothing we should be involved in.